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Terms and Conditions

Welcome to EsrogDirect.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.

  1. Acceptance of Terms By using our website, you agree to these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.

  2. Description of Service Esrog Direct LLC operates an e-commerce website at EsrogDirect.com, selling lulav and esrog sets at varying levels for consumers to choose from.

  3. Product Quality and Inspection All sets are checked by a rabbi before shipping to ensure they are kosher. While we strive to maintain the highest quality standards, natural variations may occur in our products.

  4. Return Policy Due to the nature of our products and the rabbinical inspection process, we do not accept returns. If there is an issue with your order, please contact us immediately, and we will do our best to accommodate you.

  5. Pricing and Payment All prices are listed in US dollars. We reserve the right to change prices without notice. Payment is due at the time of purchase.

  6. Shipping and Delivery Shipping times and costs will be provided at checkout. We are not responsible for delays caused by customs or other factors outside our control.

  7. Affiliate Program Terms a. Affiliates must submit a completed W9 tax form to receive payment. b. Esrog Direct LLC reserves the right to terminate any affiliate account if we suspect misuse, fraud, or self-referrals. c. We may terminate any affiliate account at any time, at our discretion. d. Terminated affiliates forfeit any pending commissions.

  8. Limitation of Liability Esrog Direct LLC shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our website or products.

  9. Governing Law These terms and conditions are governed by and construed in accordance with the laws of  New Jersey, USA.

  10. Changes to Terms We reserve the right to modify these terms at any time. Please check this page regularly for updates.

  11. Contact Information If you have any questions about these terms, please contact us at [email protected].

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Last updated: 9/30/2024