Effective Date: 9/30/2024

At Esrog Direct LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.esrogdirect.com or use our services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Contact information (name, email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Account information (username, password)
• Order history and preferences
• Communications with us

We may also automatically collect certain information about your device and usage of our website, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our website
• Links clicked

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our website and services
• Send promotional emails and newsletters (if you opt-in)
• Detect and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Legal and regulatory authorities, as required by law
• Potential buyers in the event of a sale or merger of our company
• Third-party marketing partners for advertising and promotional purposes
• Other third parties for various business and marketing purposes

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to or restriction of processing
• Data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. This includes the use of Google Analytics and other marketing pixels. These tools help us understand how visitors interact with our site and allow us to serve targeted advertisements.

You can manage your cookie preferences through your browser settings. For more information about Google Analytics and how to opt-out, visit https://tools.google.com/dlpage/gaoptout.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]

By using our website, you acknowledge that you have read and understood this Privacy Policy.